Hoteles cerca de The Brook Theater - Southampton

"Aunque está a 15 minutos en auto desde el centro está muy cerca del aeropuerto y de la estación de tren (7 minutos en auto). La atencion del personal del Hotel es aceptable pero sobresale la atención, el sentido de urgencia y la empatía de Celia. Los cuartos son amplios y está rodeado de naturaleza. Así que si quieres disfrutar de un entorno tranquilo este puede llegar a ser tu lugar. Pasa un autobús a cuatro minutos caminando que te lleva al centro de Southampton (€ 7all day ticket) y también a...

"Beautiful place and the service was amazing! Highly recommended "

"Brilliant property really well situated for the centre of town. Deffo coming back."

"Really nice house, table football etc for the kids, nice back garden and well-equipped kitchen. Really happy"

"Llegue a la habitación (que habia reservado y pagado) y había ya otra persona aojada en mi habitación! Nunca tuve asistencia de nadie, no me contestaron. Y al otro huesped le dijeron que se quedara ahi. Tuve que volver a revervar en ese momento en otro lado porque no habia habitaciones disponibles."

"Great apartment, super friendly host!"

"Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

"Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here."

"Very bad experience"

"DO NOT STAY! Absolutely disgusting. Arrived at property with 3 children to find another woman in room, had to sleep in car as hotels.com could not find me another place to stay"

"The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else."

"DO NOT STAY HERE. This is a badly maintained HMO, not guest house. I saw 4 broken windows. The flooring is awful - bare cement outside our room. Our room had no curtains. There was a constantly running tap into a sink outside our room. To top it off, the keypad lock was broken, so when we returned to our room at midnight, we couldn't get back in. No response from the emergency helpline then. Still no response now, 16 hours later. The emergency locksmith I called hadn't arrived after...

"Boiler not working hence no heating or hot water, could not have a shower and had to buy a bowl just to wash. Squatters sleeping on the sofas in the living room every night. Worst accomodation I have ever been in."

"The pictures showed Netflix but it was not available, the channels were difficult to access so the tv is not user friendly. The hot tub showed an error and so we felt it was not safe to use. The front bedrooms did not have adequate curtains even none in one room. "

"The room was too cold, window can not close. Mattress is all spring no foam, very uncomfortable. "

"Do not even think about booking this accommodation. It’s not habitable. The photos are true to likeness. I have reported this host to the company. It would not pass any regulatory standards. Needs to be removed! Awaiting my refund, as walked in and walked straight back at !!"

"It was terrifying! I booked one of my accomplished musicians to stay after our long late evening rehearsal. When we enter the room (no staff available of course ro even speak to), we found the room had bed laid already by strangers! Later, 3 drunk guys returned to my reservation room 9, sleeping on the bed and one drunk man was on the floor!"