6/10 Normal
Peter, Houston
29 de nov de 2025
Aspectos positivos: Limpieza, servicios y instalaciones y estado del alojamiento
The good: Location - my villa was surrounded by rainforest. It was quiet inside with doors and windows closed, but you could enjoy the sights and sounds on the balcony, with 2 chairs and a lounger. Villa was nicely appointed and large. Liked that there was a fridge, m/wave, toaster, kettle, plates, glasses cutlery etc for 2. Also the fireplace would be nice in winter
Other nice inclusions: insect repellant, insect coils, large flashlight, robes, slippers.
The bad: No wifi. Listing said 32in TV with premium channels. TV was actually larger, but premium channels are only available if you have your own wifi service and subscriptions.
I am travelling on limited international plan so this was an issue. There was supposed to be free over-air TV channels, but these did not work (‘no signal’ message.
Plantation shutter on windows were good to keep out light, but there are 2 large windows above the sliding doors with no cover so room was ‘light’ at 5 am.
Checkin/out: When I arrived, reception was open but not staffed. Waited 15 and then called a mobile number shown on a note there. For checkout, it was locked up. Tried calling, went to voicemail which said it was full. Tried texting, no response. Ended up returning to villa and leaving keys there. Wish there were clearer instructions on what to do.
No room servicing: Supposed to be daily cleaning etc, but no one came to me room. Fortunately, I was only there 2 days but still.
Peter
Se alojó 2 noches en noviembre de 2025
