6/10 Normal
Cassandra
Viaje en pareja
20 de jul de 2025
Aspectos positivos: Limpieza
Aspectos negativos: Instalaciones y estado del alojamiento
Disappointing stay given the price.
The property was not as advertised — it looked much more tired and outdated than the advertised photos. That said, I cannot fault the cleanliness, which was excellent.
We arrived to find pillows without pillowcases, though these were added later in the day while we were out. Only one bath towel per person was provided, with no flannels or bath mats, and while basic soap was supplied, there was no moisturiser. Beach towels also had to be hired, which added to the cost. This is not expected at this price point especially as compared with lower cost options nearby.
We travel to Coolum monthly for work and had chosen this property as a treat for my birthday. Unfortunately, it didn’t live up to expectations, and we’ve found better value elsewhere.
There were building works during our stay, which caused only minor disruptions (lift waits, parking access, some noise), but this was not disclosed at the time of booking — only in an email the week of our stay.
Overall, we won’t return and wouldn’t recommend this property based on our experience.
Cassandra
Se alojó 2 noches en julio de 2025
