2/10
Staff was extremely rude, little flexible and completely unprofessional. They property is not properly listed, this hotel doesn’t have a reception and “check in” instructions are supposed to be shared with you prior to arrival (I never got any), and when we called for support they hung up and had no willingness to help or support us. We ended up booking another hotel down the block (ETC hotel) and we lost what we had pay for this one, though it was worth it. ETC hotel staff was amazing, 24/7 reception and went beyond to accommodate us at a more than reasonable price and facilities and stay was great.
ARLEEN
Estada d’1 nit (abr. 2025)