Ryokan en Southend-on-Sea

"Our stay was fine for the short time we were there as a place to lay our heads but for the price we paid I was a little disappointed. In all honesty The beds felt like a horse has broken them in, we have all woken up with sore backs today so definitely need adjusting (or even a mattress topper) the curtains were very thin so we were all woken up with the light first thing which was also frustrating as we wanted to make the most of the rest. The fridge also didn’t work (have informed host and...

"There is a need to be very carefull when describing accomodation as Boutique.Hamiltons is an excellent place to stay very comfortable,clean and a tasty big British Breakfast.Boutique usually has very big towels,dressing gowns to use with the option to buy them,DVD player,fridge in the room and many more extras.Best to describe Hamiltons as Boutique style accommodation."

"Fantastic "

"At the arrival there was a condom wrapper on the steps. We opened the front door and the smell hit us. Flat looked uncleaned; bathroom had stains on the floor and walls. Cobwebs in every room, stains on the walls. Problem with drain in the shower and the smell was terrible. Sofa needs adjusting as the arm rest loose. Carpet dirty, fan in the bedroom didn’t work. Fridge smelt and had brown stains on the glass shelves. Not what I expected nor paid for."

"Absolutely recommend this hotel to anyone. The beds were super comfortable, room well maintained and all the staff we met were so super friendly and helpful. Thanks so much especially to Justine and Chris for making our stay so relaxed and easy. Can't say enough about this place!"

"We had a lovely stay at the Bell Inn. Had booked the super duper room and were very pleased with it. Everything we needed was there and in a beautiful, fresh space."

"Really nice stay on a very unique and historical boat. Clean and well kept. Owners obviously love the place! "