Ryokan en Southend-on-Sea

"Fantastic "

"Absolutely recommend this hotel to anyone. The beds were super comfortable, room well maintained and all the staff we met were so super friendly and helpful. Thanks so much especially to Justine and Chris for making our stay so relaxed and easy. Can't say enough about this place!"

"What can I say about Frankie's Place other than that it is absolutely picture-perfect! It looks exactly like the photos on the site, if not even better when you see it in person.We only stayed for one night, as the property was already booked for the following night, but we thoroughly enjoyed our stay. It was beautifully decorated, spotlessly clean, and a wonderful place to relax.I would definitely recommend Frankie's Place to my family and friends, and we would certainly love to come back...

"Our stay was fine for the short time we were there as a place to lay our heads but for the price we paid I was a little disappointed. In all honesty The beds felt like a horse has broken them in, we have all woken up with sore backs today so definitely need adjusting (or even a mattress topper) the curtains were very thin so we were all woken up with the light first thing which was also frustrating as we wanted to make the most of the rest. The fridge also didn’t work (have informed host and...

"Apartment was clean and exactly as stated in the advertisement! Only issue we encountered was the front door being locked and on latch at 2am… However the property manager responded within 10 minutes even at 2am in the morning. Excellent service!"

"At the arrival there was a condom wrapper on the steps. We opened the front door and the smell hit us. Flat looked uncleaned; bathroom had stains on the floor and walls. Cobwebs in every room, stains on the walls. Problem with drain in the shower and the smell was terrible. Sofa needs adjusting as the arm rest loose. Carpet dirty, fan in the bedroom didn’t work. Fridge smelt and had brown stains on the glass shelves. Not what I expected nor paid for."