We very much enjoyed our stay. The chalet was well-equipped for the most part, especially the kitchen. Instructions for using the dishwasher were helpful! Hot tub was suitably hot and functioning, which for some of my teammates was pretty much the only criteria. We enjoyed the weather, despite the snow in May, and were overall quite pleased with the accommodations.Only a few things could use some attention or clarification. I never used the towels that were provided in the bedroom, only the towels that were in the bathroom. It strikes me now that maybe those were the bathmats? If not, that would be one thing that could use some attention, as stepping onto the cold tile floors was a bit uncomfortable.The downstairs heat didn't work. I don't know if we didn't do it right or what, but it never came on, so downstairs was quite chilly. On the bright side, both of us that were sleeping down there prefer to sleep cold, so we just didn't hang out down there except to sleep.While we're on the downstairs, there appears to be something wrong with the shower control. When I switched the shower head to massage, I couldn't get it to turn off at all. I had to switch it back to regular to be able to turn it off. And to whoever set the shower head height -- it would be helpful to remember that it is easier for a tall person to adjust shower height UP than it is for a short person to adjust the shower height DOWN. I took my first shower essentially scrunched up against the shower wall.