We chose this property specifically because it had a hot tub. After our arrival, we got in our swimsuits, but it was NOT HEATED. We adjusted the temperature in hopes that it would heat up. The next morning it was still cold so we called Vacasa and the lady tried to claim that WE were supposed to let them know IN ADVANCE to heat it up. We weren't accepting that excuse because it still never got hot over night. Finally, she agreed to send the maintenance guy over to look at it. HE is the only reason I'm leaving 2 stars instead of 1. Jeff got there within 5 minutes. He quickly discovered the board was fried from the wires. He replaced some wires in hopes that it would rectify the problem. He was very polite and personable. Unfortunately, his repairs did not fix the problem. So we went our entire vacation without a hot tub, which would have been relaxing after our hike... again, the main reason we chose this property. EXTREMELY DISAPPOINTED! Jeff said he would inform the management about our complaint, but we still have not heard from them. Also, we had to bring our own grill because we were not allowed to use the one that was there. And if you're looking forward to relaxing by a fire pit, keep looking. Not only do they NOT have a FIRE PIT, don't expect to use the FIREPLACE on a cool September night because that's not an option either!!! Tiny bedrooms, NO working HOT TUB, NO GRILL, NO FIRE PIT and NO FIREPLACE in September. Just not a good rental for the mountains. You might as well just go camping.