Santuari Notre-Dame-de-Lourdes

It was a horrible experience. Contact with the hotel was non existent. We booked then had to rebook a new hotel because we didn’t receive check in instructions as it was self check in and there was nobody at the actual property. Then they refused to refund me after the fact. Do not book this hotel.

Our stay at this hotel was extremely disappointing. The service was very poor from start to finish. The phone number was not provides to contact the help desk, so whenever we needed assistance, we had to go downstairs to the front desk ourselves. The room was also not properly equipped. There were no bathroom doors. For the price we paid, we expected much better facilities and service. The hotel did not even include breakfast, and basic amenities such as slippers were not provided. Overall, the hotel was overpriced and failed to meet even basic expectations. Unfortunately, this was one of the worst hotel experiences we have ever had, and we would not recommend staying here.

Clean apartment