Vacaciones en San Giovanni di Sinis

Hotel publicity says Air condicionated in all rooms, but os no true. After we complained several times that in our room was no a/c, the staff agree us that rooms haven't a/c. The recepcionist invited us to change the hotel if we didn't like it. The hotel is o.k., but the place is uncomfortable to travel every day to the beach (dar and curved roads).

Flott anlegg og flotte ansatte!

El resort es precioso. Los jardines, las playas, los restaurantes y las instalaciones deportivas son excelentes. Sin embargo, el servicio no está a la altura de un resort de lujo ni del precio que se paga. Durante mi estancia viví varias situaciones en las que el huésped tenía que resolver los problemas por su cuenta en lugar de recibir ayuda del personal. Por ejemplo, cuando necesité un taxi, el servicio de transporte del hotel no estaba disponible. En lugar de buscar una alternativa, simplemente me dieron un número de teléfono y me pidieron que llamara al taxi yo mismo. También quise alquilar una cama privada con dosel en la playa, pero el personal no sabía cuánto costaba ni cómo se podía reservar. Me sorprendió que los empleados encargados de la playa no pudieran proporcionar una información tan básica. Después de olvidar un objeto en el hotel, lo encontraron, pero tuve que organizar yo mismo todo el envío con FedEx: crear el envío, preparar las etiquetas y programar la recogida del mensajero. Además, tuve que asumir todos los gastos de envío. Esperaba una gestión mucho más profesional por parte de un hotel de este nivel. El parque acuático infantil también fue una decepción. Había muchas hojas y suciedad en el agua, y apenas vi personal supervisando la seguridad de los niños. En general, las instalaciones del resort merecen cinco estrellas, pero el servicio no. Existe una clara diferencia entre la calidad del complejo y la calidad de la atención al cliente. Espero qu

A beautiful resort that made us feel right at home. Quiet and peaceful! Just what we needed! The staff were extremely helpful and welcoming. Not having a kettle in the room was initially frustrating but the staff were quick to respond and provided us with one for our morning tea. Overall, the breakfast was excellent but it would have been nice to have a bigger selection of fresh fruit. Thank you so much for allowing us to spend a couple of extra hours around the pool and accommodating us as we had an evening flight out of Cagliari on our last day. We look forward to coming back!

We received a warm welcome on arrival. Parking was limited, but there was some available. We received a welcome drink before being taken to our room, which was in a separate building <100m from the reception. It was quiet, spacious and kept nice and cool (with airconditioning). There was a small private balcony. The pool and bar / restaurant area was large, although limited number of loungers around the pool. We only stayed one night, leaving early the next day so weren’t able to make the most of the facilities, but one of the pools did benefit from shade in the afternoon. The restaurant around the pool was busy. We booked, and ate earlier, but if you were looking to book from around 20.30 onwards then make sure to book in advance. The breakfast buffet offered a good selection and was of great quality.