2/10, Horrible
Maggie L.
3 d’ag. de 2025
Què no li ha agradat: Neteja
Do not recommend
After driving 4 hours we arrived to find out we were never sent the information to get into the house. We called the property manager 2 with no answer sent a message through chat. We finally got a response 15 minutes later. As we’re trying to un load our car a lady called me letting me know that she has not gone by to clean the house and if we could give an hour so she could clean. It was already 8pm. We let her know she could come by but we would still be there as we had been on the road for 4 hours and were tired and our 5 month old was already getting fussy. We walked in the house laundry was all on the floor by the washer and dryer. Dirty dishes were in the sink and in the refrigerator as well. Trash was not taken out from the previous occupants. When trying to take showers/baths there was no hot water! There was a dead roach behind the door in the living room. Used tissue under one of the bed. The second bedroom had a broken bed. The gate door was extremely hard to get it to lock it kept getting jammed. The cleaning lady came and put fresh sheets on the bed and put the towels in the washer. We then had to put them in the dryer after she left and we ended up cleaning all the dirty dishes that were left by the previous occupants. Not one time did the owners or property manager contact to apologize or try to make the situation right! And not to mention the stated the had coffee pods for the Keurig and by that they meant literally only one pod was provided.
Maggie L.
Estada de 2 nits (ag. 2025)