Troba hotels a Centre Comercial Saint Matthews Pavilion, Louisville i rodalia a partir de 71 €

"yes"

"Staff went above and beyond with gracious hospitality and attention to detail. Rooms were immaculate and comfortable. Thank you!"

"The front desk person was not friendly, and not helpful. We had a dinner that was suppose to be deliver"

"Comfortable stay with excellent staff. "

"I was in a crunch for location. This hotel suited my needs. I was told upon check in they would only clean the room once every 3 days. Not ideal, but nothing I couldn't deal with. However, I checked in Tuesday and by Saturday, I had not had one cleaning service if even to refresh towels. I did ask to make sure they would come on the 3rd day but that didn't happen. It seems they are short on staff. I did request more towels and was able to go to the front desk to collect it. Also, the side...

"I enjoyed my stay it was a cute hotel near the express way for drivers but also walkable to many restaurants near by for those that don't drive .If your staying like for 3 days it's good.They do have free coffee and juice and early morning have small muffins.The staff was nice and funny like I said no problems there now it could use a little touch up here and there but nothing to bad ..the walls are thin so guessing no instalation so can hear people moving around that the only problem I had was...

"Room was dirty (stain on carpet, dresser drawer falling off tracks, tv non-operational). "

"Clean and friendly staff! "

"Our stay at this Hotel was amazing. From friendly service going above and beyond expectations to be helpful, to rooms that were modern, clean and welcoming and a good breakfast selection. I absolutely recommend this hotel and supervisor Karen ;-) A life saver!"

"Everything was great "

"Friendly- clean"

"Would stay again. Clean and comfortable in a great location. "

"Parking was great breakfast grear"

"There are NO STAFF ON SITE. I was on tour, which means we often check in after midnight, after a show. It terrified me to arrive at the hotel to find that I needed a security code to gain entrance, a code that was buried deep within several looooong messages from the hotel. At 3am, I am standing outside on an empty street, with no eye witnesses with thousands of dollars of gear, stressed because I couldn't find the check-in code. I messaged customer service and NEVER heard back until they...

"Great place near quite a few shops and restaurants. Close enough to downtown. Breakfast was nice and everyone was very welcoming."

"Stay was great. We had an issue with the toilet handle and they fixed it right away. Our room was taken care of while we were gone and everything was ready when we got back."

"The rooms were clean, the beds are comfortable, and the breakfast was fresh and hot!! "

"I would stay there again "

"I was on Concierge level - a first for me. The room was amazing! Concierge level had a separate lounge Mon thru Friday for Continental breakfast. On Saturday I had to go to main restaurant for breakfast where it was very understaffed, they ran out of many main items early, they didn’t speak English (cook said 5 minutes for everything and I waited 30 minutes and didn’t get my item; server didn’t understand Earl Gray Tea), and the selections were much less than what was available at concierge...