2/10, Horrible
Gracy
Viatge en parella, Viatge en família
13 de maig de 2025
Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
Honest Review After an 8-Night Stay
I stayed at this place for 8 nights, and unfortunately, my experience was not entirely pleasant. While the property has potential, there are several areas that need serious improvement in order to provide guests with a comfortable and enjoyable stay.
Negative points:
• Housekeeping was only done 3 times during an 8-night stay, which I found insufficient.
• They only provided one toilet paper roll for the entire stay, and I had to request more.
• The outdoor hallways constantly smelled like sewage, which was very unpleasant.
• The kitchen was dirty when we arrived. I had to buy dish soap and clean it myself. The coffee maker was dirty, had old coffee residue, and was rusty.
• The floor was dirty from the moment we checked in.
• The bed was extremely hard, and instead of resting, my husband and I woke up with back pain every single morning.
• The typical breakfast was just okay, but inconsistent — some days we got 3 tortillas, other days only 2. Most of the staff were rude, except for one pregnant waitress, who was always kind and attentive.
• The dirt road leading to the property was in terrible condition, full of potholes so big they damaged our rental car.
• We found a cockroach after the first night.
• The TV was unplugged when we arrived and mounted high on the wall. My husband and I had to climb a chair to plug it in ourselves.
Positive points:
• The mini split AC worked very well and kept the room nice and cool, which w…
Gracy
Estada de 8 nits (abr. 2025)
