Hoteles en Río Kelau

"The breakfast options were quite limited, and food items were frequently not replenished unless specifically requested by guests. To make matters worse, the coffee machine was out of order, with management attributing it to peak season wear — an excuse that falls short of the standards expected at this level. Overall, the property does not quite live up to its 4-star rating. The one saving grace is its convenient location. For those seeking a genuinely superior experience, The Chateau nearby is...

"There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes"

"There is trash everywhere and level 1 f lift door"

"Parking ok"

"Don't stay here. It is a F-ing ghost town. Just you and no one for miles around. No food, no water, no restaurant. Every "amenity" they advertise shut down (except the golf course). And good luck finding a grab to take you back home. I left early and took the loss."

"stopover ist es ok. sehr freundliche Mitarbeiter"

"sedap hotel ni dekat dengan restoran，kedai dan sebagainya. senang nak ke mana mana. katilnya besar dan selesa. pekerja hotel ramah mesra. tandas pun bersih. hawa dingin sangat sejuk"

"We have been treated as Royal Family. Evening staff from reception wearing black was not friendly. But others all from front office, house keeping, room service, driver all were nice to us."

"No toilet paper. Unit has moldy air conditioning units. Couldn’t sleep in bedroom. Checkin process was terrible. Self checkin which took 45 minutes"

"Cleanliness was perfect and nice view"

"Staff are friendly n helpful "

"Property and room looks nothing like advertised. This is a not a hotel, but an managed apartment."

"Great place"

"Easy to locate, nice view from our room. There is a food mall on the ground floor with cafes and restaurants. Excellent place to stay for a few nights in Genting Highlands!"

"Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

"the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind."