Casa sencera

Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10

Galeria de fotos de l’allotjament Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10

Frigorífic, microones, forn i placa de cuina
Televisor intel·ligent i oficines
Frigorífic, microones, forn i placa de cuina
Televisor intel·ligent i oficines
Piscina climatitzada

Opinions

9,8 sobre 10,
Magnífic

Casa sencera

4 dormitoris3 banysCapacitat per a 10143 metres quadrats

Serveis populars

  • Piscina
  • Cuina
  • Rentadora
  • Assecadora
  • Wifi gratuïta
  • Aire condicionat

Afegeix les dates per veure els preus

Sobre aquest allotjament

Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10

  • Part of the PHX Stays Luxe Collection — our portfolio of top-tier, design-forward homes curated for travelers who crave elevated spaces and boutique-hotel experiences in a private settings.
    • Sparkling Heated Pool (additional fees apply)
    • 8 Minutes to Old Town Scottsdale
    • Camelback Mountain Views from the kitchen window
    • 5 miles to Sky Harbor Airport
    • Dedicated Workspace
    • No checkout "chore" list!
    • Top notch communication, from beginning through the end of your stay.

    You will receive a keyless code. Before, during, and after your stay, feel free to reach out to us at anytime. We are dedicated to lightning fast responses and we will get back to you in minutes. During your stay, should you find yourself needing any local recommendations, just drop us a line and we’ll be happy to help! Otherwise, we will respect your privacy, leaving you to enjoy our beautiful space.

    Enjoy all that Scottsdale/ Phoenix have to offer, including quiet tree-lined streets, close proximity to Old town, golf courses, numerous spas, restaurants, bars, hiking and sight-seeing. Enjoy breathtaking views of Camelback Mountain from both the front yard and your kitchen window.

    The Lilly is just 8 minutes to Old Town Scottsdale, 5 minutes to shopping and Camelback Mountain. This ~1600 sq. ft. beautiful home offers a convenient location close to dining, golf courses, pool clubs, nightlife, hiking trails and shopping, while providing highly desired peace and quiet for your enjoyment.

    ✰Sky Harbor Airport - 5.6 miles
    ✰Old Town Scottsdale - 3.5 miles
    ✰Arcadia Park- 1 mile
    ✰Fashion Square Mall - 4 miles
    ✰The Biltmore Fashion Park - 4.3 mile
    ✰The Phoenician Golf Course/Spa/Report - 2.9 miles
    ✰Arizona Country Club - 2 miles
    ✰Desert Botanical Gardens- 4.7 miles

    Once the rental agreement + guest verification have been signed you will receive the keyless entry code.

    CHECK IN: 4:00 PM
    CHECK OUT 11:00 AM
    Unless prior arrangements have been made, late check out after 11:00 will result in $150/hour fee.
    You will have access to the entire home except the owners locked storage closet.


    Fully Stocked w/ meticulous attention to detail

    Sip your morning coffee on the front patio Adirondack chairs, which provide views of Camelback Mountain, while remaining tucked away in this quiet Arcadia Neighborhood. Enjoy a quick walk to OHSO for breakfast or a jog along the beautiful canal. After your jog, take a dip in the private swimming pool. An outdoor dining table provides seating for all. Additional lounge sitting areas are provided next to the pool where you can enjoy a beverage while basking in the glorious Arizona sunshine.

    LIVING SPACE:

    Curl up on the modern sofa or one of the leather barrel chairs and play a game or watch a movie in the spacious living room. A 60" LED Smart TV allows for endless streaming possibilities. The living room has a stunning view of the pool and yard so even while indoors, no experience will be missed!

    KITCHEN:

    •Keurig + Drip Coffee Machine w/creamer and sweetener
    • Fully Stocked Kitchen
    • Storage Containers, mixing bowls, dish towels, sharp knives
    • High end gas stove
    • Pots, pans and baking dishes, spices
    • Separate beverage fridge and a nugget ice dispenser
    • Oversized Kitchen Island with seating

    LAUNDRY:
    Full size stackable washer and dryer
    Laundry soap
    Iron and ironing board

    BEDROOMS
    Master Suite 1:
    King Bed with designer touches
    Desk with pool views
    Luxurious linens
    A LED Smart TV completes the space.
    Private access to pool
    Private bathroom with walk in shower

    Bedroom 2:
    Master Suite 2
    King Bed
    Smart TV
    The en-suite bathroom features a walk-in shower with glass barn doors and marble flooring.

    Bedroom 3:
    Queen bed with trundle
    Smart TV

    Bedroom 4:
    A kids dream (but also functions beautifully for adults too)! You’ll love the fun bunk beds which includes:
    Full bed, twin bed and a twin trundle bed.
    Chill in the bean bag while watching your favorite show on your own smart TV.

    BATHROOMS:
    Master Bath 1 with Walk in Shower, eco friendly toiletries, fluffy towels
    Master Bath 2 with Walk in Shower, eco friendly toiletries, fluffy towels
    Bathroom 3 with Tub/Shower Combo, eco friendly toiletries, fluffy towels, generous counter space and marble mosaic tiling.

    OUTDOOR:
    Pool heating available for an additional $125/day heated up to 85F, 48-hour advance notice required.
    Day Bed for lounging
    BBQ with propane
    Dining Table
    Sitting Area
    Corn hole
    Pool loungers
    Pool Towels
    Outdoor Games
    Front Porch with 4 Adirondack chairs
    NOTE*There is No Pool Gate

    • Pack and Play
    • High Chair

    PARKING: We have a large circular covered driveway parking



    HOUSE RULES & IMPORTANT INFORMATION

    Please take a moment to read through the following before booking. We want your stay to be enjoyable and stress-free for everyone.

    🎉 NO PARTIES OR EVENTS
    State law strictly prohibits parties or events at this property. This is a residential neighborhood, and we kindly ask all guests to be respectful of our neighbors. Quiet hours are observed from 10:00 PM to 7:00 AM.

    The home is equipped with Noise Aware, a noise monitoring device, which measures decibel levels only it does not record audio or video. We will be notified if noise exceeds acceptable limits. Please be aware that violating local noise ordinances carries an initial fine of $2,000.

    📷 SECURITY CAMERAS
    For the safety of guests and the property, we have a camera on the front of the home and back gate for security. There are no cameras inside the home.

    ✅ RENTAL AGREEMENT and GOVERNMENT ID – REQUIRED
    This property requires a rental agreement and a government issued ID within 24 hours of booking. Your reservation is not confirmed until verification is completed.

    Access will not be provided without successful completion.

    As part of verification, guests will be asked to:
    • Submit a valid government-issued ID
    • Sign a Rental Agreement and Prearrival Form

    The ID must match the primary guest name on the reservation.

    ⚠️ CANCELLATION POLICY RELATED TO VERIFICATION
    If you choose not to complete verification, please cancel your reservation yourself within 24 hours of booking to receive a full refund (if eligible under cancellation policy).

    Refunds will not be issued for cancellations resulting from a refusal, delay, or failure to complete verification after that window. We are unable to cancel reservations on behalf of guests who did not complete this step.

    We appreciate your understanding and look forward to hosting you!

    When you stay in any of PHX Stays properties you'll always be stocked with the luxury basics to help you feel right at home! We provide: High speed Wifi, Smart TV's, fully stocked kitchens, complimentary coffee & tea, toiletries, luggage racks and freshly laundered linens and towels. You'll also find a starter pack of toilet paper, paper towels, garbage bags, dish soap, dish pods, and laundry detergent.

    Top notch communication, from beginning through the end of your stay.
    The Lilly is a PHX Stays property.

    By booking our home you are agreeing to our house rules.

    Need different dates or something bigger? Click on our profile pic to check out our other nearby properties.

    CONCIERGE SERVICES:
    As part of the PHX Stays Luxe Collection, guests also enjoy access to our dedicated Concierge Team. We offer elevated add-ons like custom charcuterie boards, celebratory décor, romantic setups, fridge stocking, and private chef experiences — all designed to turn your trip into something extraordinary. (Advance notice required; fees apply.)

    SERVICE PROVIDERS:
    During your stay, you may encounter service providers who help with the maintenance and upkeep of our home. Below is the schedule.
    NOTE: days are subject to change


    TPT License Number 21420296
    STR Permit STR2024-005509

Serveis de l’allotjament

Piscina i spa

  • Piscina climatitzada
  • Piscina privada

Internet

  • Disponible a la casa: wifi gratuït

Aparcament i opcions de transport

  • Aparcament a les instal·lacions

Cuina

  • Cafetera i tetera
  • Estris de cuina, vaixella i coberteria
  • Forn
  • Frigorífic
  • Illa de cuina
  • Microones
  • Placa de cuina
  • Rentaplats
  • Torradora

Restaurants

  • Taula de menjador

Dormitoris

  • 4 dormitoris
  • Es proporcionen llençols

Bany

  • 3 banys
  • Assecador de cabells
  • Es proporcionen tovalloles

Sales d'estar

  • Taula de menjador

Entreteniment

  • Jocs
  • Televisor intel·ligent

Zones a l'aire lliure

  • Barbacoa
  • Pati
  • Pati privat amb tanca

Serveis de bugaderia

  • Bugaderia
  • Rentadora

Espais de treball

  • Cadira d'escriptori
  • Despatx
  • Escriptori

Comoditat

  • Aire condicionat
  • Calefacció

Animals de companyia

  • No s'admeten animals de companyia

Característiques especials i accessibilitat

  • Si tens cap sol·licitud relacionada amb necessitats específiques d'accessibilitat, contacta amb l'allotjament mitjançant la informació inclosa a la confirmació de la reserva.
  • Allotjament d'una planta
  • Camí per arribar a l'entrada ben il·luminat
  • Terres de fusta dura en zones comunes
  • Allotjament lliure de fum

Serveis i comoditats

  • Planxa i post de planxar

Activitats

  • Piscina climatitzada

Mesures de seguretat

  • Detector de monòxid de carboni (l'amfitrió ha indicat que hi ha un detector de monòxid de carboni a l'allotjament)
  • Detector de fum (l'amfitrió ha indicat que hi ha un detector de fum a l'allotjament)
  • Farmaciola
  • Extintor
  • Tancament de seguretat

General

  • Almenys un 80 % de la il·luminació és LED
  • Articles de tocador ecològics
  • Dispositius d'estalvi d'energia a les habitacions
  • Dutxes amb ús eficient de l'aigua
  • Filtres de cafè i te reutilitzables
  • Lavabos amb ús eficient de l'aigua
  • Mida de la unitat: 143 metres quadrats
  • Reciclatge
  • S'utilitzen productes de neteja ecològics

Allotjaments similars

Polítiques

Entrada

Hora d'inici del registre d'entrada: 16:00
Registre d'entrada sense contacte
Edat mínima per fer el registre d'entrada: 21 anys.

Sortida

Hora límit per al registre de sortida: 11:00.

Instruccions especials d’entrada

Rebràs un correu electrònic de l'amfitrió amb les instruccions per fer l'entrada i la sortida
La informació proporcionada per l'allotjament pot estar traduïda mitjançant eines de traducció automatitzada

Animals de companyia

No s'admeten animals de companyia.

Nens i llits addicionals

En aquest allotjament s'admeten nens

Esdeveniments

No events allowed

Fumadors

Smoking is not permitted

Informació important

Informació indispensable

Aquest allotjament està gestionat per un amfitrió professional, de manera que el seu oferiment va lligat a la seva professió, empresa o activitat comercial.
En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i una targeta de crèdit o dèbit, o bé abonar un dipòsit en efectiu, per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
Es prohibeix estrictament celebrar festes o esdeveniments a les instal·lacions.
El propietari ha indicat que hi ha un detector de monòxid de carboni a l'allotjament.
El propietari ha indicat que hi ha un detector de fum a l'allotjament.
Entre els elements de seguretat, s'hi inclouen un extintor, una farmaciola i un pany de seguretat.
Aquest allotjament el gestiona el nostre col·laborador Vrbo. Rebràs un correu de part seva amb un enllaç a un compte que et permetrà modificar o cancel·lar la reserva.
Número de registre de l’allotjament: STR-2024-005509
Si cancel·les la teva reserva, estaràs subjecte a la política de cancel·lació de l’amfitrió. D’acord amb la normativa de la UE relacionada amb els drets dels consumidors, els serveis de reserva d’allotjament no estan subjectes al dret de desistiment.

Informació sobre el barri

aquesta casa de vacances és a Camelback East, a Phoenix. Scottsdale Fashion Square i Parc de Moda Biltmore són visites imprescindibles per als amants de les botigues; afegeix-les al teu itinerari juntament amb paratges naturals fantàstics, com ara Muntanya Camelback i Desert Botanical Garden. Et ve de gust gaudir d'un esdeveniment o d'un partit? Consulta l'oferta d'actes que se celebren a Camp Chase o a Mortgage Matchup Center. Consultar la guia de viatge a Phoenix
Mapa
Phoenix, AZ

Què hi ha als voltants

  • Canal d'Arizona
    9 minuts a peu - 0.8 km
  • Parc Arcadia
    19 minuts a peu - 1.6 km
  • Dirty Drummer
    4 minuts en cotxe - 2.3 km
  • Xalet de Gel
    4 minuts en cotxe - 2.3 km
  • Centre d'Art Shemer
    4 minuts en cotxe - 2.7 km

Com moure’s per la zona

  • Estació de metro lleuger de 38th Street/Washington: 7 min en cotxe
  • Phoenix, Arizona (PHX-Aeroport Internacional de Sky Harbor): a 10 min en cotxe

Restaurants

  • McDonald's
    3 minuts en cotxe
  • Chick-fil-A
    19 minuts a peu
  • Circle K
    15 minuts a peu
  • Starbucks
    3 minuts en cotxe
  • Chipotle Mexican Grill
    3 minuts en cotxe

Preguntes freqüents

Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10 té piscina?

Sí, aquest allotjament disposa d'una piscina. Podràs gaudir d'una piscina climatitzada.

Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10 accepta animals de companyia?

No, no es permeten animals de companyia a l'allotjament.

Quant costa aparcar a Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10?

Hi ha aparcament disponible a les instal·lacions de l'allotjament.

A quina hora es fa el registre d'entrada a Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10?

Hora d'inici del registre d'entrada: 16:00.

A quina hora es fa el registre de sortida a Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10?

Registre de sortida: 11:00.

Where is Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10 located?

Located in Camelback East, this vacation home is 0.6 mi (1 km) from Arizona Canal and within 3 mi (5 km) of Papago Park and Papago Golf Course. Tempe Town Lake and Camelback Mountain are also within 6 mi (10 km).

Opinions: Charming Arcadia Gem | 2 Master Suites | Heated Pool | Best Location | Sleeps 10

Opinions

Magnífic

Totes les opinions provenen d’experiències reals de clients. Només els clients que han reservat una estada amb nosaltres poden enviar opinions. Verifiquem les opinions d’acord amb les nostres directrius i les publiquem totes, tant si són positives com negatives.
Més informacióS’obre en una finestra nova
Puntuació 10: Excel·lent. 24 de 26 opinions
Puntuació 8: Bo. 1 de 26 opinions
Puntuació 6: Acceptable. 0 de 26 opinions
Puntuació 4: Deficient. 0 de 26 opinions
Puntuació 2: Horrible. 1 de 26 opinions

9,8

Neteja

9,6

Ubicació

Opinions

Verificada

8/10, Bé

Mary J.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
We loved the location, & the layout of the bedrooms.
Estada de 3 nits (des. 2025)
Verificada

10/10, Excel·lent

Marc E.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Awesome!
Estada de 14 nits (ag. 2025)
Verificada

10/10, Excel·lent

Craig F.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Great location and clean property!

My family of 3 enjoyed staying here at the Lilly and everything was as advertised. Great communication with the property owner throughout the stay, too!
Estada de 4 nits (maig 2024)
D’un lloc associat

10/10, Excel·lent

David H.

Outstanding

Truly a great property with excellent, customer centricity.
Verificada

10/10, Excel·lent

Peri R.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Roomy Clean and Beautiful

Great place to stay in Arizona. It is roomy, and clean and provides nice amenities like coffee and everything else you need. We appreciated being able to stay in this great rental property. Thank you!
Estada de 2 nits (març 2025)
Verificada

10/10, Excel·lent

Cindy C.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Wedding weekend

Great house in a great location! Worked out perfectly for our family.
Estada de 4 nits (abr. 2024)
Verificada

10/10, Excel·lent

Rachael K.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Getaway

Stop looking. Great place. You won’t be disappointed!
Estada de 3 nits (maig 2025)
Verificada

10/10, Excel·lent

Thomas K.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

5 Stars

We had a great stay. The neighborhood was quiet and pleasant. The property manager was very attentive to our needs. Would recommend!
Estada de 3 nits (març 2025)
Verificada

10/10, Excel·lent

Dmitri M.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Enjoyed stay

Very nice property. Very clean and easy to communicate with host. Nice neighborhood close to shops and canal trail for exercise.
Estada de 5 nits (març 2025)
D’un lloc associat

10/10, Excel·lent

Kevin B.

Great place !

We have rented from Phx Stays on multiple occasions at 2 different properties. They provide an excellent experience, thoughtful layout and amenities. Great neighborhoods, everything as advertised and more
Verificada

10/10, Excel·lent

Robert C.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Phoenix Wedding

This property was perfect for our situation. It had all the amenities and space we needed. The home was conveniently located in a nice, quiet neighborhood.
Estada de 4 nits (nov. 2023)
Verificada

10/10, Excel·lent

Kristen L.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Wonderful House

Super clean, has everything.
Estada de 2 nits (gen. 2024)
D’un lloc associat

10/10, Excel·lent

Audri K.

Great spot!

Second year we’ve stayed here for our annual girls’ weekend. Comfortable and terrific location. It’s beautiful and very well maintained. The hosts are great! Easy from start to finish!
Verificada

10/10, Excel·lent

Audri K.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Awesome spot to hang out!

We thoroughly enjoyed the house, neighborhood was terrific and host was lovely. It was just as advertised and more. Highly recommend for a group get together anytime!
Estada de 2 nits (gen. 2023)
Verificada

10/10, Excel·lent

Pamela H.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Perfect Spot

The home was lovely and well appointed. The location fit in well for our Phoenix plans and accommodated our group well. Host was very accessible for any questions. Pool was a bonus and the neighborhood was well kept and quiet.
Estada de 2 nits (oct. 2024)
Verificada

10/10, Excel·lent

Elizabeth T.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Perfect Property

We loved this house so much, and look forward to staying there again some day. It was so clean and well-appointed, and was just like in the photos. Property managers communicated well, answered our questions promptly.
Estada de 4 nits (març 2024)
D’un lloc associat

10/10, Excel·lent

Michelle T.

Best house ever!

Wow! We had an amazing stay at the Lilly! The house is absolutely gorgeous and the layout is perfect with all the bedrooms and bathrooms. The backyard is heavenly with so much space and the perfect size pool! This was really the best place we’ve ever stayed in AZ. Being in Arcadia was amazing and so close to everything. We can’t wait to be back!
Verificada

10/10, Excel·lent

Shakari D.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Wonderful gem!

Nice neighborhood and this place had everything!!! From coffee to laundry soap...spices, cooking supplies. Beds were very comfy and linens were top of the line.....Really so well done and perfectly equipped. Super friendly hosts! I can't recommend enough. Will definitely be back!
Estada de 2 nits (set. 2023)
Verificada

10/10, Excel·lent

Toni C.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Very nice house

The cleanliness was the best of any VRBO property we have rented. It was nice to have 2 bedrooms with ensuites for me and my sister. The kitchen and bathrooms were well stocked. The neighborhood was established and felt very safe. We enjoyed the backyard and appreciated the covered area with the fan as it was very hot there! Very nice and communicative owner!
Estada de 4 nits (juny 2024)
Verificada

10/10, Excel·lent

Ginger A.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Lovely, comfortable home

Such a great getaway with the family. My whole family met in Phoenix to celebrate my nieces graduation from law school. Jackie was very responsive whenever I had any questions. Also, at the last minute, she was happy to allow my dad to join our already big group. Everything was clean, organized, and comfortable. I’m so happy we ended up at this property.
Estada de 4 nits (maig 2024)
Verificada

10/10, Excel·lent

Brian G.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Beautifully appointed home in convenient, established neighborhood

The Lilly met all of our needs for this trip. We spent a great family day by the pool. We cooked some foodie meals in the well-appointed kitchen. Hung out in the living room for games, movies and conversation. Jackie is a generous host. Beds linens decor lighting etc is all on point. We also loved the proximity to the airport, Scottsdale, Phoenix and many good restaurants
Estada de 4 nits (gen. 2024)
Verificada

10/10, Excel·lent

Bonnie L.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Great location, extra charge for heated pool

Outstanding house, kitchen, rooms etc. Beautiful back yard. Only weird thing is first line advertises house w heated pool but requires extra charge to turn heat on. Wasn’t expecting that. Great for families and easy to cook in well laid out kitchen
Estada de 5 nits (nov. 2023)
Verificada

10/10, Excel·lent

Kelly P.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Definitely coming back!

If you're looking for the perfect getaway in Phoenix, look no further than this stunning five-star! Our 2 week stay was nothing short of spectacular. The moment we walked in, we were greeted by a beautifully decorated interior that perfectly blended modern comfort with a touch of desert charm. The spacious living area was ideal for relaxing after a day of exploring, and the kitchen was fully equipped with everything we needed. Each bedroom was a serene retreat, offering plush bedding and ample space, making it feel like a home away from home. One of the highlights was the private outdoor space, complete with a sparkling pool and a cozy seating area perfect for evening gatherings under the stars. The location was also unbeatable, just a short drive from breathtaking hiking trails and vibrant downtown attractions. The hosts were attentive and went above and beyond to ensure our stay perfect. We truly can't recommend this rental enough; it exceeded all our expectations and made for an unforgettable vacation. We can't wait to return!
Estada de 12 nits (juny 2025)
Verificada

10/10, Excel·lent

Ann M.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Perfect Arcadia Location

Lovely property in Arcadia that was perfectly close to everywhere we needed to go for a wedding at The Royal Palms Resort. VERY clean, and enough space for everyone not to feel crowded. The pool is lovely, not too shallow or too deep, and everything was easy to find/use. Our only glitch was needing to send photos of a broken shelf to our host but we got that all sorted quickly. It would be a great place to stay with children as well with two trundle beds plus bunk beds. Minutes from the Phoenix Zoo and Botanical Gardens, Sky Harbor, and food galore. Definitely recommend.
Estada de 5 nits (abr. 2024)
Verificada

2/10, Horrible

Stephanie P.

Què no li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Poor Communication & Lack of Transparency

We had to cancel our stay last minute due to a family emergency and immediately contacted both the owner and VRBO. Acknowledging that we were outside the cancellation policy, we inquired about rebooking for a future date with minimal penalty. The staff indicated that this might be possible and advised us to cancel the stay. However, I was unable to do so through the app and notified the host, who directed me to contact VRBO. VRBO confirmed they had emailed the host regarding the cancellation.When we later attempted to rebook, we were offered a 10% return client discount off the published price. Upon follow-up, the owner stated they had never received the cancellation. VRBO confirmed the email had been sent, but the staff did not acknowledge this. As a result, the stay was never officially canceled, and the owner lost the opportunity to rebook the property.While we understood the cancellation policy, the initial communication suggested some flexibility, which was not ultimately honored. Disappointing.
Estada de 4 nits (febr. 2025)