6/10 Normal
Mackenzie M.
14 de jun de 2025
Great location, poor management
I’m torn on this review because the condo location of itself is great. It’s right on the water and walking distance to three restaurants, mini golf, ice cream and some shops. The condo was beautiful decorated however I’d rather have a functioning condo vs beautifully decorated. We received message our condo was ready to check in early which we were happy about. The day we arrived the condo floors were filthy and visible dust clumps were floating around. I sent message on check in day via VRBO app with no response. The following day I sent another message as we quickly realized the listed hairdryer under amenities posted online was not there. Still no reply after 24 hours so i called the number they provided if we had any concerns. I called three times with no answer and left a VM. Finally after 48 hours i was able to get through to someone and they happily sent a housekeeper over to touch the floors and provided a hair dryer although the hair dryer they brought (one dryer for 2 bathrooms and it was randomly a wall mount hair dryer that we awkwardly passed back and forth). The following day the master bathroom shower door broke causing water to leak all over if you attempted to use the shower. Again no answer on provided phone number and no reply to VM that i left. When I got ahold of someone they sent over maintenance who came over and told us “i rigged something up”. Zero basic kitchen supplies if you want to actually cook in the condo.
Mackenzie M.
Se alojó 7 noches en junio de 2025