4/10 Mediocre
Shawna H.
8 de ago de 2025
Aspectos negativos: Limpieza
If you want a large living space and patio with mediocre furnishings this is the place for you. Our two families have stayed at Tropic Wind’s many times. This unit is OK at best. My reason for the low rated review is due to a 7-hour delay in check in. After driving eleven hours plus from Ohio we find out the previous tenants were still on the premises. The owner did not let us know until after we arrived at the time of check in. Our parking spot was taken (previous tenant’s car). The unit was not even close to being cleaned (trash/dishes/clothes/bedding everything in disarray). Our conversation with the owner was centered around how the previous tenant was scamming her. There was little concern of how this would affect the 9 people that were ready to check in. We were assured there was going to be a refund (no amount disclosed) and that this would be taken care of immediately. Right at 7 hours later, after a hard working gentleman tried to clean up as best he could, we were able to have the room to ourselves. There was still some cleaning that needed to be done due to rushing the original work. There were a few other items that add to the low rating i.e.. HVAC couldn’t keep temp to match the thermostat/Patio under construction (full disclosure – we were informed only 5 days prior)/ Ceiling fan in main room missing remote/light in bedroom not working//bedroom TV remote missing/towels and washcloths stained/2X4 bracing under beds because of broken wheels on frames
Shawna H.
Se alojó 7 noches en julio de 2025