Viatges a Palma del Río

Very nice hotel in the very centre of Granada, a few steps away from the mosque and many other attractions. The hotel has cozy public areas. Our room (402) was a decent size - we would probably book a bigger one next time. The room amenities included a safe, mini fridge and coffee/tea maker, all of them were very convenient! Breakfast was excellent for a hotel with an 3 star rating, with good variety of savoury and sweet foods. We also used the nearby parking and the staff was really helpful and gave us clear instructions when we arrived at the property. On the flipside, we had an issue with the bathroom which emanated a bad smell, probably due to the drainage system. It was acceptable in the beginning and got much worse on the second night, to the point that it kept me awake at night. I appreciate it’s not an easy problem to fix and I can’t generalise and claim this affects all rooms, etc.. The staff couldn’t do much (there was no other room available) but I have appreciated the fact that they kept asking us about the situation, which showed some empathy. In the end it got better on the last night of our stay. My only piece of advice for the management is to take this seriously and look into issue as it can severely affect the guest experience. Thank you!

Great hotel, close to everything, and the staff very friendly and helpful

Excellent facilities. Very professional and helpful staff. Great location

Muito hotel. Tudo incrível. A localização excelente. Maria da recepção e Izabel do café da manhã são funcionárias muito solícitas e simpáticas! Espero poder retornar a este hotel em breve