Viatges a Posadas

Gayet iyi

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

Great hotel and very conveniently located. Although parking is available it is limited so arrive early to guarantee space. Car park is a shared public parking garage so hotel guests can use the same parking but different floor and higher day rates. Unfortunately other floors are not acceptable from the hotel but a short walk a few doors down.

Our stay at Eurostars Al-Andalus was extremely disappointing from start to finish. The room smelled like a sewer, and the bedsheets were damp. Even the blanket had visible stains. We called the front desk to request clean blankets, but it took hours for someone to respond, and we had to call again to remind them. When they finally arrived, the replacement blankets smelled musty. We had an early flight the next morning and desperately needed a good night's sleep, but that was impossible. The room smelled terrible, the bedding was unclean, and dogs barked throughout the night. When I called the front desk to complain about the barking, an employee came up about 30 minutes later. He entered our room and immediately insisted there was no barking, saying, "Where is the noise?" Ironically, as soon as he stepped out, the dogs started barking again. I asked him to wait a few minutes so he could hear it for himself, but instead he became argumentative and repeatedly said they could not move us to another room. To make matters worse, there was no Wi-Fi, so we couldn't search for another hotel or purchase tickets for the next part of our trip. My children were staying in another room where the air conditioning wasn't working, despite the sweltering heat. The next morning, we called to request an iron before checking out. It didn't arrive after our first request, so we had to call again. When it finally came, the iron had exposed wires, and my daughter was shocked while ironing her