4/10
We paid for a property that was supposed to have a pool available, we were advised only on arrival that the pool was unavailable. The management then advised different reasons for pool unavailability and we had two small children asking every day for use of the pool. People we asked at site told us the pool had been out of operation for weeks without clear notification from management why and when it would open. We paid for a property that had a pool and had no use of the pool during our visit. We could have canceled the time if we had received notice of pool not being operational and booked another place as the pool was key to our stay. We will definitely not be using this service to book vacation again as we left very disappointed with our stay
Les C.
Se alojó 6 noches en agosto de 2023