Viatges a Ora

Lovely staff, very helpful and kind Staying on the lower floors can be a bit noisy at times due to

The breakfast was pretty good and was included in our room rate, but the scrambled eggs were powdered eggs (they were terrible) and if you want fresh cracked eggs you paid 8-12 euros. We stayed in the presidential suite. It was very nice and large room and had a nice view of the Duomo. The outdoor balcony was very large too. Unfortunately, the lobby chairs and sofas need to be updated. They smelled bad and had stains on them. Otherwise, you are about a 10 minute walk from the galleria shopping area. Nice hotel and once they update the lobby furniture, it will be much better.

Wonderful for a family vacation! Way Better than expected. Staff is very friendly and helpful. Water activities at the lake were amazing! Mahdi and his friend were great and took us over the lake and showed us Lugano with multiple spots. Will do it again next year hopefully.

The staffs are SUPER friendly Rooms are modern and well equipped Laundromat on-site is a great plus. The included breakfast is decent, would appreciate more varieties.

Don’t fall for their scam , they advertise use if the facilities , but we had to pay extra 30 euro to use the pool abd gym . Manager was unreachable to resolve it in a business day .