Residences en Newton Aycliffe

"VERY friendly staff, good breakfast"

"On the plus, the staff were very friendly and helpful. The hotel was very clean and well maintained and nicely furnished. The double bedroom with sofa bed I booked turned out to be a 2 double bedroom suite with a lounge with double sofa bed which was a wonderful surprise for myself and my 2 children and superb value. All the rooms had tvs and the bedrooms both had good tea / coffee facilities. The breakfast was also excellent - self service buffet with croissants, juice, cereals and good choice...

"This was our 4th stay at Bowes Incline since 2012. The staff are so friendly and can’t do enough to help you. The rooms are clean and comfortable. Breakfast is good with a varied selection. The restaurant meals are great too and very good value! Look forward to staying here again in the future!"

"Had a two night stay in Room 1. Staff all friendly and helpful. WiFi was on the blink.so not available on our room. They said they needed to fix it. Room was spacious. Lovely bathroom but lighting in both room and bathroom could be brighter. Water hot but found controls on shower difficult to adjust. Tea making facilities all good but I brought my own herbal tea - only standard tea available. Small bottle of still and sparkling water provided."

"Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property."

"Great price for the stay. Came in June thought so our room was very hot. The ceiling fan didn’t work so the room was very hot. I brought this up at check out and they just said thanks. The breakfast was amazing and the team friendly. The spa looks great in places and tired in others. Car charger was an absolute bonus before my long trip home!"

"I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management."

"Todo muy bien "