Hoteles en Napow

"I would like a refund for the accommodation. The property was not as advertised. There was no operating restaurant. The room was unclean The shutters on the windows broken. Overall very unsatisfactory and not what was represented. I would like my $1200 money returned."

"The hotel was really lovely and the staff were awesome "

"We had an amazing stay. The staff and owners couldn't have been more friendly and helpful, the location is amazing with such good snorkelling and diving right off the beach, the food was top quality, and our spacious room (we had the Buddha room) was spotless. We're definitely going back!"

"Beautiful location and staff. Resort a little run down but they make the most of what they have. Have to remember you are on island time. Cat lovers will enjoy the small group of cats"

"The staff were friendly and helpful. The resort is doing renovations so hopefully improving the broken playground, empty pool and some.days we did nit have hot water. "

"Absolutely stunning jungle/ river property, lush and green. The large house is very spacious. It was comfortable in the July weather. Plenty of room and beds for our family of 6. Property is off grid so some issues with hot water that were rectified. We’re told we would have daily house keeping, which didn’t happen once, but we were ok with the washing machine. If we had asked, I’m sure it would have been provided. Accessing the tours and using the river was a highlight for our family. - no fly...

"Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while...

"Ocean was right there as it says. Pool view room did not disappoint. Staff were wonderful especially our housekeepers. We travelled with a group of 15 including 4 toddlers. Would definetly visit again. "

"Hotel très agréable, au bord de l'eau. Il n'est pas loin de plusieurs restaurants, et il est tout à fait possible de rejoindre le centre ville à pied. Belle décoration et un personnel très sympathique."

"Clean room, great staff, convenient location."

"Great quiet location just outside of the main city, resort rooms were private but plenty of people in common areas (went in off season). Kids club was a huge letdown - zero kids and the indoor and outdoor area was dusty (literal dust on a box of toys brought out for my daughter). Babysitting through kids club was 1000vatu and staff were lovely but could have been more atmosphere there. Front staff were helpful when you made requests but could have more training in supporting patrons with...

"The owner, the staff, the location, and the rental unit were all fantastic. Having the lagoon right next to the lanai was so nice. Everything worked very well, the kitchen was even stocked with pots, pans, dishes, everything needed and all of it very useable and in working order. Even a French press. Super. They even had sea salt and a fresh pepper grinder. Great little things that make a big different to some of us. I was in to Vila every day for work while staying and it was so easy to...

"We had a great time at this resort. The staff were fantastic and super relazing place. "

"Deben tener un check out a las 12p como la inmensa mayoria de los hoteles del mundo."

"Love everything about this property; however they have to improve their breakfast. And please do something about the ants. I will stay there time and time again."

"Pool was dirty with us pulling out dead crabs and lizards. There was no shade around the family pool. "

"Not much choice. "