8/10 Bueno
bart l.
12 de jul de 2025
Aspectos positivos: Limpieza
Not a 5 star
The hotel room was pretty clean, but there was a few hiccups. Our refrigerator was not cooling and we had to call in somebody to come fix it. Took 2 days for them to come fix it.They really need to update the appliances in this room. It really drags the look of the place down. The master bedroom stays HOT. They do provide a floor fan in there, but it doesn’t work properly there may be a short in the wires. Also, you better take your showers early in the evening or you probably won’t have hot water. I didn’t see a hot water tank in the room so I’m sure this is a hotel problem. The actual pool grounds for the indoor pools was nasty. There was old cookies laying on the side of the steps going in and it was there the whole time. The floorboard going up from the beach had broken in and they left it that way until the very last day we were there. Such a hazard if someone’s foot got caught in there. I definitely will not stay here again. The room was pretty nice, but the hotel needs to step up their cleaning game. And last, but not least you have to take your trash over to a dumpster across the street on the right side of the parking garage such an annoyance. Who wants to take their trash every time they have some all the way over to gross dumpsters across the street. All the hotels I’ve ever stayed at always allowed you to sit your trash out by your door and they come pick it up or they have a trash shoot, not this place! That was the number one thing we did not like!
bart l.
Se alojó 5 noches en julio de 2025