8/10 Bueno
Katie G.
5 de abr de 2019
Very Impressive Castle
The castle is incredible and the views are equally as impressive. There is a very nice restaurant on site for breakfast and dinner, and the food and people are lovely. We had a small balcony in our room that provided amazing views of the tuscan hillside from our bed!
The tiered gardens and pool are beautiful and well kept. The only reason we cannot give our stay 5 stars is that we had some trouble with the heat and hot water while staying there. We stayed in March and it gets cold at night. Unfortunately the first night we were there, we had no heat or hot water. The receptionist promptly arrived to our room at 9 AM the next morning with a maintenance man, who was able to fix it temporarily, but it went out again additional times while staying there. I'm sure this is an isolated incident, but it really effected our stay. Again, I want to emphasize how helpful the receptionist and staff were. We would still stay here again. If you want to stay at a really cool 13th century castle with amazing views, this is your place. If you want to stay in a comfortable 5 star hotel, do not stay in a 13th century castle.
Katie G.
Se alojó 7 noches en marzo de 2019