8/10 Bueno
Stephanie P.
10 de sept de 2025
We were so excited for our stay at Grand Foret Villa, a property we chose for its amazing expansive outdoor space and beautiful spacious interiors. Tremblant Living was a pleasure to work with leading up to the trip. They made dinner reservations and prepared a welcome fruit basket for our celebratory multigenerational trip.Unfortunately, not all was perfect- The backyard was under construction between the fire pit & play structure. Besides the eye sore of a partially constructed structure (maybe a sauna to come?), the grass was torn up/muddy, there were metal scraps / wires running all across the playground area such that we could not safely use all the outdoor space as planned- The kitchen was not adequately cleaned before arrival. Dishes were dirty and there was old coffee in the coffee pot. There was also a mouse in the kitchen (they brought over a trap and the mouse was caught)- We had an unseasonably cold week and were surprised to learn that the heat system& floor heaters could not be turned on in August. Floors/bedrooms were freezing. The concierge kindly brought over portable heaters but the temperature in the house was inconsistent/not comfortable throughout the week.- Hot tub heat could not be adjusted as needed and the downstairs fireplace did not work; maintenance came and could not fixThe property has so much potential; the house really is gorgeous. We wanted to love it and be able to come back but think we will have to find another property next time
Stephanie P.
Se alojó 7 noches en agosto de 2025