6/10 Normal
Jaime G., Scottsdale, AZ
6 de jul de 2025
Aspectos positivos: Limpieza
Lovely home, terrible management
This is a lovely old Swedish "summer home". That is the standard of this home and works well. HOWEVER, this host does NOT manage the rental of this property well at all. I had booked this very far in advance to be sure to get a place that would accommodate my family. When the date we would arrive got closer we had questions. When I emailed the host, I did not get a response for 2 weeks despite reminders. I called VRBO in the US who said they would contact her and get the information we needed. That never happened. I waited a few more days until after I arrived in Sweden and called the Swedish VRBO. They kept me on the phone for a VERY long time and said they would contact the host to get the address of the place, so all of us who were arriving at different times and were driving in would be able to put the address into the gps app and arrive safely. She said she had emailed the info to us weeks ago, but she had not. She sent it 2 days before arrival and in German!! Useless to us. Fortunately we were visiting people who were brought up in the area and knew which house this was and could provide the address. So don't rent this house unless you know people in the area! When we got there, there were no sheets on the beds and she claimed that in Sweden people bring their own. I checked with Swedes and they said, no that is not the case with Short-term Rentals. AND it was not stated on the website either. It is unfortunate that this place is so mismanaged.
Jaime G.
Se alojó 7 noches en junio de 2025