Viatges a Mitcham

The room wasn't ready when we arrived at 3:30 though the booking said ready by 3. It didn't take too long but was a bit annoying. The room itself was lovely though it was a bit strange to not have a bin and I would have liked more coffee etc. We got a wake up call at 5am which we didn't ask for. When we checked out I brought this up and we were told it was a mistake and the person apologised but I would have preferred if they apologised without me prompting and maybe offered us some kind of compensation. I have issues sleeping so it was really quite disruptive. I did wonder if it was because we were clearly not well off and the place is quite posh. I don't have an issue with someone making a mistake but seems weird not to apologise.

Room was warm but we adjusted temp. Could have used another luggage rack. Overall good

Everything went pretty well overall. Best in mind there is no swimming pool, and the bell desk team lost all of our luggage until I expressed some anger and frustration. Then, magically, they found the luggage somewhere on property bringing us our stuff minus 2 items. By the time it was all sorted out, we easted and hour and almost missed our flight.

便利な場所にあり、キッチン付きの広い部屋でとても快適でした。調理道具や食器、塩こしょうなども用意されていて、スーパーも近いので十分に自炊できました。難を挙げるとすれば普通の住宅なので探すのに苦労したこと（フロントとかは一切なし）、エレベーターがなく、４階までスーツケースを運ぶのが大変だったこと、洗面所にコンセントがなく、ドライヤーを使うのに不便だったこと。でも価格に見合った良いホテルでした。