4/10, Deficient
Susan
Viatge en grup
27 d’oct. de 2025
Què li ha agradat: Neteja
Què no li ha agradat: Comoditats
Very disappointed in out stay. The restaurant was closed, there was however a pub with a very limited menu. Many items listed were not available. The air conditioning was very difficult to get under control so that we were not freezing. We eventually just turned it off. There were supposed to be robes provided, and they were not. We did call for them but they only brought one. The phone in the room would only work on speaker. The pool area was nice and the female attendant very personable and helpful, however, there were only 2 working umbrellas in the entire area and not a lot of shade. The direct sunlight was brutal. They did have cabanas to the tune of $125.00 to rent. I will say that when I went to management with this issue they did give us a cabana free of charge for the day, which was the right thing to do. The beach area is a bit of a walk so don't think its right across the street. The activities that they offered seemed to never happen or were late . Movie was offered on Thursday night...when asked what would be playing to multiple people no answers could be provided. In summary it was an ok place. It was clean and the beds were comfortable. Would not go back.
Susan
Estada de 5 nits (oct. 2025)
