2/10, Horrible
Jorge Mario
12 de gen. de 2026
Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
Our stay at Metro Park Hotel was extremely disappointing and nothing like what is shown online.
The pictures and description are very misleading. What you see when you book is not what you get in real life. The hotel feels old, poorly maintained, and not taken care of the way it should be. There were visible signs of wear, damage, and lack of proper cleaning that made us uncomfortable from the moment we arrived.
Cleanliness was a big issue. The room did not feel properly cleaned, and there were marks, stains, and general signs that the place is not being maintained to a basic standard. This is not what you expect when you pay for a hotel and trust the photos and reviews.
Another big problem was how inconvenient everything was, including parking and general organization. Nothing felt smooth or well managed. When you’re traveling with family, you need things to be simple and safe — and this was neither.
We reached out for help and tried to resolve the situation, but in the end, no real solution or refund was given. That makes it even more frustrating, because you’re left paying full price for a stay that clearly did not meet reasonable expectations.
I’m leaving this review with pictures so other travelers can see the reality and not just the polished photos online. My goal is to help others avoid going through the same experience. What happened to us felt misleading and unfair, and people deserve to know the truth before booking.
I would not stay here again.
Jorge Mario
Estada de 2 nits (gen. 2026)