2/10 Horrible
Victoria
Viaje en grupo
15 de mar de 2026
The owner of this property was extremely inconsiderate. I booked the room several days in advance, and the host even messaged me beforehand confirming that everything was good to go. I asked for a phone number but never received one.
After taking a 10-hour flight to Miami, I landed and started driving to the rental. I kept messaging the host asking for the phone number and additional details. Eventually, someone finally contacted me and informed me that my reservation had been canceled.
I don’t understand how you tell a customer their reservation is canceled that late, especially after confirming everything beforehand. Why wasn’t I informed sooner?
Because it was so last minute, most places were already booked and the remaining options were much more expensive. This situation completely disrupted my vacation plans.
Victoria
Se alojó 2 noches en marzo de 2026



















