Hoteles cerca de McArthurGlen Designer Outlet - Cannock

"El aire acondicionado de la habitación no funcionaba y me decepcionó la poca atención que recibí por parte del personal, y que la única solución que me dieron fue poner un pequeño radiador para intentar calentar la habitación (cosa que no pasó). Estoy muy descontenta con el hotel y con la atención."

"No Breakfast"

"TV reception was unacceptable. Towles were cleaned but stained"

"They do not do the daily cleaning, unless you ask for, but I wasn't told while check in. The fire alarm triggered at 7.30 in the morning and nobody explained anything. The shower mech wasn't working properly and it was impossible to enjoy a relaxing moment after a hard day at work. "

"Everything was ok"

"It was amezing"

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"The room was clean and the staff pleasant. The breakfast was good too. The room lacked anywhere to hang clothes, hence 4, not 5 stars."

"We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

"Hottest day in May on record and the heating was on in my room. After speaking with staff three times and an hour and a half later, I was moved to another room. In spite of the wonderful advert featuring a restaurant I was told no kitchen tonight. Second room was very noisy overlooking the car park which doubles as a camping ground for motor homes, with ten present. No mattress cover and a very dirty mattress. Black mould on the bathroom ceiling which had been painted over but still showed...

"hola "