Lodges en Makuyuni

"Cuando llegamos al hotel , en vez de darnos la habitación que habíamos reservado nos dieron a elegir entre dos de categoría inferior. Nos quejamos y al final nos dijeron que había un problema con el agua caliente en la que habíamos reservado y por eso nos ofrecían una habitación inferior, sin embargo no nos hacían ningún descuento en el precio. Nos quedamos en la que realmente habíamos reservado y el agua caliente funcionó los 9 días que pasamos allí ; sin embargo la taza del baño estaba rota y...

"The most peaceful and beautiful place ever with great views. I was also very impressed with the staff, they were super kind and helpful all the time. Highly recommended if you're looking for an amazing, peaceful and beautiful stay!"

"They did not have our booking(pre paid) which is understandable somewhat because they are out in the middle of no where, but there was no attempt on the staffs part to help fix the problem. we ended up leaving 1.5 hours later than we wanted and paid with a Card(got a refund from Hotels.com). the hotel needs to have better service. The refund from hotels.com was easy and service on there side great."