Vacaciones en Lustra

Solo fue una noche, estuvo bien, tranquila Cerca al aeropuerto

La amabilidad del personal

The hotel could have been a good experience, but it is not worth what you pay. We booked two identical rooms, both listed as a deluxe double room with private bathroom, but we were given completely different rooms. One matched the category much better, while the other was clearly inferior — more like a basic hostel-style room than a deluxe hotel room. We reported the issue from around 3:40 p.m. The receptionist was kind and clearly tried to help, but the hotel was fully booked and could not offer a real solution. Still, it is not acceptable to pay for a deluxe room and receive something that does not match the booked category. The hotel asked us to send an email to review the case, but four days have passed and we still have not received any response. Poor value for money and very disappointing complaint management. I would not recommend it.

Si tienes pensado visitar Sorrento no te alojes en este hotel. Para llegar a Sorrento tienes que caminar 30 minutos a la estación del metro y de ahí tomar el metro que hace como 10 minutos a Sorrento . No hay transporte y los taxis son exageradamente caros. Cerca del hotel no hay nada, está muy lejos. El gerente del hotel pésimo, odia a los turistas. No te ayuda en nada y siempre te trata de lo peor. Nosotros abandonamos el hotel al siguiente día para irnos a uno en el centro de Sorrento.