4/10, Deficient
Lawrence, Yardley
18 de jul. de 2025
Què li ha agradat: Personal i servei
The staff are all VERY nice, and they do respond to issues. There is NO AIR CONDITIONING, though there was a fan in the room. There is a mini fridge in the room which is great - though it had no temp adjustment and froze our water and milk. They deliver a basket of croissants/buns, yogurt, juice, butter & marmalade, cookies/snack bar to the room for breakfast at the time you specify, and they were nice to supply that in the evening when we were leaving before 8:00 in the morning. There is a safe in the room, but it didn't work so they gave us an override physical key to keep during our 5 night stay. The TV remote had corroded batteries in it, they replaced them and it turned on the TV and changed channels but it did not turn off the TV so we had go to the power button on the TV to turn it off. The room looked nothing like any of the photos on Expedia, much darker and smaller. It was a tiny double bed (and was uncomfortable for two small adults). Our biggest problem however was that the WIFI DIDN'T WORK, it would connect for a moment then turn off on both our devices over and over again - it was impossible to use in that room, and they were not able to correct it. We wound burning thru our cellular data on our eSIM in order to access the internet, email, WhatsApp, etc. A great location for Paddinton Station and the metros. All in all, I wished we had balked at the room and asked for another or stayed elsewhere (I'm not a 'make waves' kind of person, but wish I had).
Lawrence
Estada de 5 nits (jul. 2025)
