4/10, Deficient
Hannah
12 de des. de 2025
Què li ha agradat: Neteja
Què no li ha agradat: Estat de l’allotjament i instal·lacions
The check in process was quick and easy. I was able to check straight into my room, a couple of hours early.
Unfortunately, I was given a room downstairs, under the stair case and right next to the breakfast room. This meant the stairs were load and hallway noisy until 0100 and loud voices were heard from the dining space for breakfast from 0600-1000 which was very frustrating. Without a doubt, the worst room in the hotel I’m sure.
Breakfast was described as included and the main selling point of the hotel, but unfortunately just continental. Limited to 4 items (including drink and additional butter / jam etc). Further cooked food came at a cost. Also, my second day, I was told to return as there were no tables free as I followed the instructions at the door and “waited to be seated”. 3 different groups then came in and sat down by themselves, despite me standing there. When I then did the same thing after waiting 10 minutes, I was told to move. Staff were very slow to respond to requests.
Location is perfect. Great restaurants and shops nearby. Walking distance to lots of tube stops.
Hannah
Estada de 2 nits (des. 2025)
