2/10 Horrible
Rodney J.
1 de jul de 2025
Aspectos negativos: Limpieza
Do NOT Stay Here If You Hate Bugs
We're a family of 4 who booked a 6 night stay in this Kona waterfront Town Home. Upon arrival on a Friday night we found the Master bedroom AC not blowing cool air. Being always hot, I ended up sleeping in the living room. We contacted the management company on Saturday, and they had the AC repaired by Monday afternoon.When we arrived the unit was clean, however on the second night, Saturday, bugs started entering the unit through a gap between the window frames and the screens. From the Sunday morning and every morning thereafter, for the length of our stay, I had to vacuum the kitchen, dining and living room floors and wipe down the counter tops. The bugs completely covered the counters and floors in the kitchen and dining room every night, attracted by the light I presume. I believe most of the bugs were Gnats with a few small Roaches mixed in (see attached photos). Having lived all over the planet, including Hilo, I was tolerant with the issue, but very annoyed at having to vacuum and wipe down countertops every morning. My two girls were really freaked out and refused to come downstairs until I cleaned up the mess every morning.In conclusion this rental was a huge and grotesque inconvenience. I cannot say anymore or Vrbo will not post my truthful and accurate review. Just beware before booking this Town House.
Rodney J.
Se alojó 6 noches en junio de 2025