Panuco Place Getaway - Team Joseph Ellen

Summary:

Unwind at this stunning Jax Beach retreat. The house has been updated with tasteful décor for a luxurious yet charming feel. Minutes away from white sand and curling surfing waves. Although shops and restaurants are only a five-minute drive away, the area feels peaceful and secluded for your whole family to relax.



The Space:

Beautiful 3 bedroom with 2 baths giving off a “LUXURY FEEL”. Perfect for family gatherings or couples retreat! Ideal for snow birds, business travelers, families relocating and medical professionals. Close to Downtown Jacksonville, shopping, and restaurants.



- 7 miles to the heart of Jacksonville Beach

- 8 miles from Mayo Clinic



Some of the amenities we have include:



**Smart TV w/ Netflix, Prime, Hulu, Spotify, Pandora

** Big screen TV

** Welcome basket

**Beautiful back yard and POOL

**Keurig Coffee Maker with coffee, cream, and sugar

** Cooking basics

**Laptop-friendly workspace

**Washer and dryer

** Queen size bed, Full size bed, Two twin beds and a fold out sofa futon



and More!!!



Guest Access:

Guests will have full access to the home.



Getting Around:

Car or Uber



Other Things to Note:

★ COVID-19 SANITIZATION ★



Heath, safety, and wellbeing of our guests are of utmost importance to us. For this reason, we use a thorough and extensive process of cleaning after each check-out.



We charge a pet fee of $75 per stay for two pets maximum. This increases to $150 / week and $200 / month for longer term guests. Please submit a special offer with this additional fee included through the platform when you book the unit for more than 7 nights.



*If you neglect to inform us ahead of time that you are bringing a pet with you than we reserve the right to either TERMINATE your stay early or charge an additional $100 on top of the original pet fee.



The following additional charges apply to late check outs/early arrivals, assuming we can offer this at all (we often can’t so please never assume this will be allowed):



1 hr or less early arrival or late departure: $50

1-2 hr early arrival/late departure: $100

2-3 hr early arrival/late departure: $200



These fees are primarily in place to highly discourage late checkouts/early arrivals since this causes our cleaning service undue stress to prep the unit prior to your or the next set of guest’s arrival. This also increases the need for them to rush/cut corners, increasing the likelihood of them not cleaning the unit to the high standard which we hold them to.



REFUND DISCLAIMER:

Please note that if a refund is issued for your booking, the processing fee of 3.9% will not be refunded. The refunded amount will be the total paid minus the 3.9% processing fee per Stripe’s return policy. This applies to direct bookings and bookings made through VRBO. Thank you for your understanding.



●No cats allowed.

● No garage access. For liability reasons, per our insurance we must keep the garage doors closed. Why you may ask? In the past year we have had garage doors ran into, hit by trucks, fall off the tracks, and even our garage door motor knocked off the ceiling by a vehicle. Each time is generally a $1500+ fix.

● You must be 21 years of age or older to book a reservation, and an individual who is 21 years of age or older must be present throughout the duration of the reservation.

● Please no eating or drinking in the bedrooms (closed water bottles are an exception). Additional cleaning fees to remove food/drink stains will apply.

● Please no smoking on the property. Cigarette butts must be disposed of in the ashtray provided on the front

patio. An additional fee to remove stains/odors from cigarettes will apply. (smoke is really hard to get out)

● Pick up all trash before departing. Place all garbage in an outside trash can.

● Please wash all dishes. If the dishwasher was used, please run and unload the dishwasher prior to

departure.

● Do not open the windows. This is due to the extra security measures we have installed.

●Do not overload the washer/dryer. Do not wash sandy beach items or towels in the units. Empty the dryer lint trap after EVERY USE. Additional fees will apply if units are damaged due to improper use.

● The storage room is to remain closed at all times.

● Consumables such as condiments or snacks may be left behind by previous guests if they are not empty. We try our very best to ensure that it is not expired or stale. HOWEVER, ultimately, it is up to the guests’

discretion and inspection to consume these items if they wish. The host does not take any responsibility

for the consumables.

● Please do not rearrange the furniture.

● If guests are found to have had a party without host permission which results in additional cleaning or

maintenance required, guests will be responsible for additional cleaning charges. In the unfortunate

event that neighbors are disturbed, GUESTS WILL BE ASKED TO VACATE THE PROPERTY

IMMEDIATELY.

● NO ILLEGAL ACTIVITY OR GUESTS WILL BE ASKED TO VACATE THE PROPERTY IMMEDIATELY



Joseph Ellen Guest Protection Program. We believe vacation should be about making memories—not worrying about "what ifs." And let's be honest... nobody likes unexpected damage claims.



To help protect both our guests and our homes, all reservations are required to complete the Joseph Ellen Guest Protection Program before check-in.



As part of the simple pre-arrival process, you'll:



Complete a quick guest verification.

Review and electronically sign the Joseph Ellen Rental Agreement.

Choose one of the following protection options:

Damage Waiver: A small non-refundable fee that provides coverage for eligible accidental damage during your stay. This is the most popular option and helps avoid unexpected costs from minor accidents.

Security Deposit: A fully refundable security deposit hold that's released after checkout, provided no damage or policy violations are found.



We'll send you a secure guest portal link before your arrival to complete these quick steps. It only takes a few minutes and helps create a smoother, worry-free experience for everyone.



Thank you for your cooperation, and enjoy your stay!