4/10, Deficient
Martha
14 de març de 2026
Què li ha agradat: Neteja
Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions
The hotel is total improvised. It is never explained anywhere when you book your reservation that the hotel is divided in 2 buildings that are not together you have to walk 2 blocks and climb 57 stairs to have breakfast, the hotel is in a steep hill so side walks are stairs, 57 stairs to go from your room to the building that has the restaurant. We didn’t had hot water in the shower, you hat to tell them you wanted warm water in the shower so they turn on the eater heater, so two days we arrived pretty late from a tour and never had hot water in the shower, we had to shower with ice cold water, we got sick. The hotel gave silly excuses, or offered at 11 pm a room change in the second building, so that meant carry luggage 57 stairs and s steep hill, because cars cannot reach the second building. We spoke with the manager next day, “ I am sorry, we offered a room change in the middle of the night and you didn’t accept it” of course not! I was not going to make my little daughter, family, elderly mom, climb a hill with luggage in the middle of the night. Terrible!!! Yes staff are pretty nice but solve nothing.
Martha
Estada de 5 nits (març 2026)
