Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The house itself was beautiful, however, there was a lack of TLC. The pool pump was screeching when we pulled up. Maintenance sent over the pool team, who was aware of the problem, the pump was never fixed, and the pool was never cleaned during our stay. We wanted this place because of the pool, and were unable to use it because of the pump, and it was mosquito infested. The lack of cleanliness was quite evident with dust hanging from ceiling lights, dust on returm air duct, filthy fan over cooktop. Toilets and tubs were dirty, as well. There was black mold particularly in the Jack and Jill tub. There were soiled carpets all over the upstairs and one burn hole we found. The microwave was rusty, and the refrigerator looked like it had been thru a war. The ice maker did not work. one of the twin bedframes was quite wobbly. There were nail pops on the stairs. The TV in the media room would not come on. We really like Wild Dunes in IOP. We have already scheduled GrandPavilion 28 for next Sept. We had stayed there once before and it was great.