Iglesia de la Madonna del Carmine

The room is quite humid and the heating system doesn

Overall the hotel is fine, but we had a dissapointing experience upon our arrival. The room that was appoitend to us smelled really badly like cigarettes (in a way that it was like entering an ash tray). When we complained to the staff about this, their reply was: 'just open the windows and spray some deodorant'. Only after I then threatened to cancel and to find a different hotel, they found a solution and gave us another room. To me this is not 4 star client friendly service. Overall I wiuld rate this hotel maybe three stars, but not 4.