Hoteles en Hales

"We went to check in note in window to call all locked up, was shown to our room cobwebs on inside of window frame had not been cleaned brown bed linnen alarm bells pulled back could see what looked like stains. We looked at each other no way and we walked out would want a refund of my money "

"Great menu with the biggest gammon steak I have ever seen! Great location for visiting the coast and/or the Broads. "

"Couldnt fault anything. Would definitely stay there again."

"Room and bathroom newley renovated with lovely linens and fluffy towels provided. It had an ensuite, tea/coffee and kettle, a small fridge, TV, Wi-Fi, table and wardrobe. If you are a light sleeper you might struggle as there was a noise that went off frequently during the night (perhaps related to pub refridgeration or building heating?). Also the roman blinds needed to be put down in the bathroom to use the toilet due to it overlooking the parking space. Otherwise lovely stay and good value...

"Moved rooms after 1st night as mattress in room 1 was very poor quality. "

"Stayed over Easter. Staff are brilliant, very helpful and attentive and friendly. Menu for breakfast and dinner was lovely and great value for money. The rooms are simply decorated, clean maybe slightly small but appreciate it is a very old building. The bed was very comfortable and room was nice and warm too. Hairdryer may have been useful in the rooms. Soap and shampoo available and TV worked perfectly and good WiFi. Location is brilliant with lovely riverside location and great for using as...

"Very friendly staff and comfortable room"

"Cosy room. Clean bedding but the mattress sagged towards the middle which might have made 2 people sleeping in it uncomfortable"

"Room was great. Staff were all very accommodating. Zara is a rock star!!!"

"Good parking ,lovely breakfast selection and great location very friendly and helpful staff "

"Wonderful stay as always. Perfect hosts, great location and lovely accommodation. Will always stay here when we're in Norwich."

"Property looks dated and in need of a modern upgrade. The hotel t is clean anc the staff was exceptionally good and helpful The location is great - near the Train Station and good restaurants. The breakfast was good and plentiful."

"What I liked was the helpful friendly staff, excellent parking facilities and the food was very good. Also you sold Adnams."

"Really great, absolutely spotless room. Lovely shower. As some of the other reviews suggest, it could do with some hooks for coats and bath towels, and maybe a shelf for toiletries in the shower. "

"Carla was fantastic at breakfast whilst we had our stay. She was always on hand even when she was run off her feet. Room was nice for a family Area fantastic to hire a boat and walk around. We will be back again to stay. Thanx to the team x "