"Our stay at Moxy Essen City turned out to be significantly inconsistent with what was advertised. Upon our arrival at around 11:30 PM, the reception area was completely deserted, despite a 24-hour front desk service being explicitly guaranteed. Attempts to contact the staff by phone were entirely unsuccessful as the hotel line was constantly busy. The attendant finally appeared after a wait of more than fifteen minutes, excusing his absence by explaining that he was working completely alone and...

"すべてよしです。"

"Plus: Good location, easy connections to city centre, good connection to Cologne-Bonn Airport. Loved the Kärcher steam iron. Staff was very friendly. Minus: No coffee and tea facilities in the room and limited space to hang and unpack your clothes if you’re staying more than two nights."

"Personai + Sauberkeit 👍"