2/10 Horrible
Charlotte
Viaje en familia, Viaje con mascotas
28 de jul de 2025
Aspectos positivos: Limpieza
Aspectos negativos: Servicios y instalaciones y estado del alojamiento
Rented Tues-Sun. Day 1 arrived after dark, poor exterior lighting, husband tripped over raised landscaping edge next to driveway, landed in rocks cut & bruised. Pool was dark green, full of toys. Front yard grass about 14" tall. Backyard lot of trash, lg, deflated mylar balloons, and a trashcan 3/4 full of something with a lot of eggs on surface (some un-hatched? not sure kind, discoverd on Day 3). We frequently surfed across hardwood floors on bedroom rugs w/no rubber backing; our dog loved it but difficult for husband w/Parkinson's. Day 2 our dog learned gate latch to pool area inoperative; we rigged a wire closure to keep her out; serious safety concern if small children. Early Day 2 Grounds mgmt Mike worked hard to chem treat pool & vacuum algea, still unusable. Day 3, hall shower belching up grass/dirt, not draining. Many text messages to host Samantha, she & her indoor manager (husband?) showed up Day 3 to inspect shower & pool. Could not snake/clear, so said go ahead & share the master shower. Pool looking good, okay to swim. I bought a chem tester, showed her results: ph & alkalinity so low wont register--explained to them un-safe to swim. Day 4 Mike called--talked to owner, getting chems to correct, keep cking. Day 5 he last worked on pool; 5:30pm chems register safe. Swam 1 hr before Sat dinner; cked out Sun 10am. Late Day 5 owner called to apologize, request talk. Talked next few days, offered 25% disct & promise to address issues.
Charlotte
Se alojó 5 noches en julio de 2025