4/10 Mediocre
Duane P.
24 de jun de 2025
Aspectos negativos: Limpieza
Disappointed overall
Unit was not overly clean. Hair on bathroom floor, toilet seat was loose and slid around when we tried to sit on it. Bedroom waste baskets were not emptied. Unit was hot- no air conditioning. We had to go buy fans for additional circulation. Not sure if bed sheets had been changed. No blind on the kichen/dining area window. People could see into the unit from the street. There was a large storm Fri night with lots of downed trees and limbs. A large limb went through my son's windshield making the car undriveable. They couldn't get someone out to replace it until Monday at 1:00 pm. Our checkout time was 10:00 so I texted Vacasa to delay checkout until 1:00 so our son and fiancee would have someplace to stay until the car was fixed but was denied. They said they had other guests checking in after 4:00 needed time for the cleaning crew. My son left the property about 12:00 and the cleaning crew still had not arrived. I also requested a partial refund but did not receive a response.
Duane P.
Se alojó 5 noches en junio de 2025