2/10
Do not go here in cool or cold weather. Or even chili weather. No heating in the building until sometime in November. They do NOT disclose this. I arrived on a rainy cold night and was miserable. They offered another duvet as if i wanted to stay in bed during my time in florence. Rented another place immediately and had lovely heating.
They go on and on about how government wont allow heating on before a certain date. Global warming you know. They could have offered space heaters but never did even after i asked for one. Im now working with my bank to reverse the charges. Be wary. And FYI dont think the booking agencies VRBO/Expedia will help you out because they could care less.
Pam Larry
Se alojó 7 noches en octubre de 2024