Excelente habitación, cómoda y todo funcionaba muy bien. Muy buen desayuno y muy amables las personas del servicio. La ubicación es muy conveniente a unos pasos de la estación central de transporte (Hauptbahnhof) de Frankfurt. El único comentario es que el TV a veces se demoraba en responder tal vez debido a que funciona con internet.…

Un viajero real se alojó en IntercityHotel Frankfurt Hauptbahnhof Süd

Publicado hace 4 meses

IntercityHotel Frankfurt Hauptbahnhof Süd

Estancia de dos noches.…

4 sobre 5

La habitación es un poco pequeña, no hay espacio para moverse. El frigo se agradece. Y desayuno muy completo. …

Un viajero real se alojó en Hotel Excelsior - Central Station

Publicado hace 6 meses

Hotel Excelsior - Central Station

Comentario verificado por Expedia…

3 sobre 5

No me ha enviado la pareja que atiende la factura por costo de hospedaje, ropa de cama e impuestos. …

Un viajero real se alojó en Frankfurt Central Hostel

Publicado hace 9 meses

Frankfurt Central Hostel

Comentario verificado por Expedia…

1 sobre 5

We were never able to get into the hotel. We arrived after 11:00 pm and we're informed the keys would be in an outside box. However, despite using the code given, we were never able to get the keys out of the lock box . We called the hotel telephone and they said they would be there "in minutes" to assist us and they never showed up. After many attempts to unlock the box unsuccessfully we gave up and had to scramble for another hotel late at night, incurring in costs with cab and the other hotel fees. I called Hotel Franken next day and they told me there may have been a problem with the box, but the keys were found. They said they were going to review the CCTV to make sure we were there. I'd like a resolution for this issue, including reimbursement for the hotel, cab and the other hotel fee we had to check in late at night. I have used Orbitz for several years for international trips and I count on your following through on this issue. Thank you.…We were never able to get into the hotel. We arrived after 11:00 pm and we're informed the keys would be in an outside box. However, despite using the code given, we were never able to get the keys out of the lock box . We called the hotel telephone and they said they would be there "in minutes" to assist us and they never showed up. After many attempts to unlock the box unsuccessfully we gave up and had to scramble for another hotel late at night, incurring in costs with cab and the other hotel fees. I called Hotel Franken next day and they told me there may have been a problem with the box, but the keys were found. They said they were going to review the CCTV to make sure we were there. I'd like a resolution for this issue, including reimbursement for the hotel, cab and the other hotel fee we had to check in late at night. I have used Orbitz for several years for international trips and I count on your following through on this issue. Thank you.

Un viajero real se alojó en Hotel Franken

Publicado hace 7 meses

Hotel Franken

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