4/10, Deficient
Rick L.
1 de set. de 2025
Què no li ha agradat: Neteja
When we arrived, we found several deficiencies in the condition of the home: •Most of the main floor furniture was covered in stained covers that were covered in pet hair.•When the covers were removed, they revealed leather furniture that was severely damaged by cat’s•There were cat toys around and a cat food bowl with food in it.•There was garbage and fluff balls under some of the beds and foreign hairs in at least one of the beds.•The master bedroom sink was 95% clogged; it would take 5 – 10 minutes to drain.We contacted VRBO to raise out concerns and sent photos; they responded the evening after our 2-day stay had been complete that they “drafted an email to the host and requested (that) the host” contact us.When we talked to the host, she apologized before we could finish explaining what the condition of the property was and explained that the damage was done and furniture throws were used because of the previous renters, though there was no explanation why no warning was provided. The cleaners were blamed and the apology from the owner rang hollow.
Rick L.
Estada de 2 nits (ag. 2025)