Hotels a Edgewater Shores, Chapin

"Great"

"Super convenient to the airport and Starbucks"

"Not sure where to start. The first room We were assigned. Well when we opened the door the room was not cleaned. Beds were not made. The next room we had to move due to a strong order. I will never stay in that establishment again. I should have gotten my money back. I strongly recommend that no one stays at this hotel."

"Great stay"

"Like"

"Alittle more attention to the bathrooms. The ceiling in our bathroom had pink stains and dark spots all over."

"Always a great stay, very clean and the breakfast is awesome."

"Clean, safe and comfortable. Decent continental breakfast as well!"

"I stay here each time I come to Lexington for business trips and it is always a great place to stay. The staff is incredibly kind and helpful and the breakfast is really good. This is my go to place. I typically stay in higher end hotels and had never considered staying at a Best Western, but one time I came everything was full and I stayed here by chance. I am so glad I did."

"The bad part about my stay was that the stairs are on the outside of the building. It was pouring down rain when I arrived. The man in the kiosk at the front desk told me my room was on the 2nd floor but told me the wrong building. So after dragging my bag upstairs in the rain, I had to turn around and go back downstairs in the rain walk to the next building outside in the rain and upstairs to the 2nd floor again. I was drenched and exhausted."

"Every thing was great"

"The room was neat and clean! The staff was amazing, so nice! I left my wallet and they returned it to me with everything in it."

"The staff was very helpful and the facility was very clean."

"The property is clean"

"The checkin and checkout process was great because the staff was friendly. The faucet in the bathroom sink was loose and needs attention. The was no way to plug the bathtub."

"Large clean rooms. Breakfast was excellent. Staff was helpful and friendly"

"Great everything"

"I liked the property. Customer Service was fine. Unfortunately the TV in the room was not working. Therefore, I was moved to another room and as a result I was charged twice. Tried contacting property and was told that they do double charge. But according to my bank statement I was. Just want resolution and refund."