Viatges a East Aurora

Absolutely disgusting place to stay. Room was dirty. Floors were filthy and had dirt everywhere. Bugs inside of the room. Shower looked like something out of a low budget horror film. The outside looked nice, but once you walked inside the room it was a completely different experience. Front desk wasn’t helpful and made me feel like I was an inconvenience for having an issue with the way my room looked. Plus they overbooked the hotel and the room I reserved months in advance wasn’t available. Plus save yourself the trouble and headaches and avoid this place. Luckily I got a room close by and was able to drive 10 minutes away for a better hotel. I got lucky and still had enough time to shower and relax before heading to a concert at Six Flags Darien Lake.

I was booked for room with king bed got 2 queens instead

Please, please! Always read the reviews to avoid a bad time or an unpleasant experience at this hotel. When I booked the room, I expected my family and I to be able to sleep and shower in decent conditions. Instead, it was the worst night we have ever spent anywhere. I booked a non-smoking room, but the reality was very different: the room smelled so strongly of cigarettes that even the beds were yellowed from the smoke. It was filthy, as if it hadn't been cleaned at all (the floor was dirty and wet, the bathroom was dirty, etc.). The bathroom faucet and the toilet paper holder were broken. The microwave was also busted; it looked like it had been pulled out of the trash and just placed there as-is. The TV didn't work either. Nothing in that room was functional (Room 145). My child got sick because of the strong cigarette smell. We went to the front desk to ask for a room exchange, but the employee refused; he claimed there were "no rooms available," which was a lie, as we verified that there was indeed another vacant room. I have traveled to many places and stayed in all kinds of hotels (budget and high-end), but I have never encountered a problem like this. I hope this situation is limited to just that one room. Otherwise, you will be wasting your money—since the hotel isn't exactly cheap—and living a nightmare at this place. Think twice before booking at this dump of a hotel.

Great experience all around.