"Just checked out of the Premier Inn Belgrade Plaza Coventry and I don’t think I’ve had such a mixed hotel experience in a long time. Mixed cos on one hand the room quality, the bedding, the air conditioning, overall cleanliness of the lifts, toilets, common passageways were all quite good, but on the other hand, the utter lack of human connect from their staff was baffling. Everybody, right from the check-in staff, to the lady who ushered us in for breakfast each morning, to the one who...

"This was our first premier in stay. Upon arrival there was signage out front “kids stay for free” which made us feel like we chose a family hotel since we were staying with our 2 young children. The first evening (7-8pm) when arriving home from dinner we had a knock on the door from staff. A noise complaint… we had been in the hotel for less than 5 minutes. It was quite off putting since our kids were at the normal volume of any guest. Other than that, hotel was clean, well kept and a great...

"Location is terrible. Literally next to the homeless shelter and there is nothing else commercial on the block. The only restaurant is inside the hotel and they “had a large party so we would need to wait a long time to be served.” So basically we had to walk past the homeless crowd two blocks to even find food. Not family friendly at all. Only perk was the breakfast was decent. Too bad we needed dinner."

"Good"

"Very convenient location. The staff was excellent!"

"Overall decent but the lift was out of order"